How long does the shipping take?
Usually our products are within 1 to 3 business days at your home. Your package will be shipped free of charge & insured within Germany via DHL.
What payment options are available?
In the ordering process you can choose from a variety of different payment options. Currently we support PayPal, credit card payment (MasterCard, Visa, AMEX), as well as Klarna, EPS, ApplePay, GooglePay and AmazonPay.
How can I clean & keep my jewelry clean?
Usually, silver tarnishes after a long period of wear. To prevent this, we recommend protecting the jewelry from moisture (showers, perfume, sweat, etc.). Furthermore, we recommend a silver cleaning cloth for the daily care of your necklace or bracelet.
Feel free to contact us if you would like to have your jewelry professionally cleaned by our staff after a certain period of time. Write us a short mail to kontakt@koenigsketten24.de.
Can I return my jewelry?
We offer you a 30-day return policy as long as the piece of jewelry does not show any signs of use or defects.
How can the quality be estimated?
Both our king necklaces and our king bracelets are assembled by experienced jewelers in a highly professional manner and are made with the most modern and newest tools available on the market. Therefore we can offer you top quality at top prices. If for any reason you are still not satisfied, you are welcome to use your 30-day return policy.
